Fine Jewelry & Watches in Tampa Bay

 
 
 
 
 
 
 
  
 
 
 
  
 
 
 jerry wright 
 
August 27, 2024
 
 
  
Great prices compared to other stores. They definetly have cash to pay the extra few bucks. I would recommend getting an appraisal here before selling or buying. Dan and the Lithuanian jeweler are the best.
  
 
  
 
 
 
  
 
 
 Gina DiBello 
 
August 13, 2024
 
 
  
Very nice people that just want to help, outstanding customer service.
  
 
  
 
 
 
  
 
 
 Tim Leveille 
 
August 12, 2024
 
 
  
My wife and I stopped in to Old Northeast Jewelers with some jewelry to sell. Everything about our experience was positive. The staff was helpful and pleasant and Mr Hess was not only an interesting man to talk to, but he gave us fair and honest prices for our jewelry. I highly recommend them.
  
 
  
 
 
 
  
 
 
 Michael Ragan 
 
August 7, 2024
 
 
  
First visit but oh so enjoyable. A true throwback to when building relationships matter. Thank you Mr Hess for your time, knowledge, stories and great cup of coffee.
  
 
  
 
 
 
  
 
 
 Matt Ramirez 
 
July 10, 2024
 
 
  
Great customer service! Very knowledgeable and helpful.
  
 
  
 
 
 
  
 
 
 Rita Fox 
 
July 9, 2024
 
 
  
Two years ago I had gold and sterling to sell. I went to four different businesses that were buying and I ended up where I started from, at Old Northeast Jewelers because they offered me the most money. A month ago my Concord watch needed to be repaired so I took it to ONJ and I met Mrs. Hess who started the business along with her husband many years ago. I told her I had inherited my mom's jewelry but didn't know much about it and she said she'd be happy to look at it. We brought it all in last Saturday and she came onto the floor to look at it, even though the store was very busy. She gave my cleaning tips, determined what was real and educated me on the numerous pieces I have. My watch looks like new again too! I live 2 hrs away from St Pete but ONJ is worth the drive!
  
 
  
 
 
 
  
 
 
 S K 
 
June 26, 2024
 
 
  
I found Old Northeast Jewelers after Tiffany's refused to help reset a stone from a ring they had sold me, despite my and my family having been regular customers going on 20 years. I thought Tiffany's was the paragon in curated customer experience and high-end jewelry, so when they 'couldn't' (ie wouldn't) help me, I figured no one would be able to.
But on a whim I stopped at Old Northeast and they could not have been more amazing. They were so personable and helpful that even if they hadn't been able to accommodate my request, I would've left happy simply because of their superb customer service !
As it is, they were able to reset the stone in the band of my choice, and the final product was everything I had hoped and imagined it would be.
That was my first experienced with them, and I have not been back to Tiffany's since.
Today I happened to go by to see if they might be able to disentangle a chain on a necklace they hadn't sold me (thinking it'd be a long shot).
Not only did the girl drop what she was doing to work on it, but she was able to get the chain, which I had been working on for going on 2 hours, all straightened out in less than 5 minutes. Then she bagged it in a new clean bag and returned it to me and Refused To Let Me Pay !!!!
Who does that anymore !?!
Needless to say, neither I nor my family will be going anywhere but Old Northeast for any of our future jewelry/watch needs.
I can not say enough good things about them.